Privacy Policy
This Privacy Policy describes how we collect, use, and share your personal information when you visit www.creatoart.com
(hereinafter referred to as “the Site”) or make a purchase through the Site.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information collectively as “Device Information.”
We collect Device Information using the following technologies:
Cookies: Data files that are placed on your device and often include an anonymous unique identifier. You can manage or disable cookies through your browser settings. Essential cookies required for the Site’s functionality cannot be disabled. For more information, please visit allaboutcookies.org.
Log files: Track actions occurring on the Site, including your IP address, browser type, Internet service provider (ISP), referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (securely processed by Stripe), email address, and phone number. We refer to this information collectively as “Order Information.”
In this Privacy Policy, we refer to both Device Information and Order Information collectively as “Personal Information.”
2. How We Use Your Personal Information
We primarily use Order Information to fulfill orders placed through the Site, including:
Securely processing your payments via Stripe
Arranging for shipping
Providing you with invoices and order confirmations
We also use Order Information to:
Communicate with you
Screen our orders for potential risk or fraud
Provide you with information or advertising relating to our products or services based on your preferences
We use Device Information to:
Help us screen for potential risk and fraud
Improve and optimize the Site, including by analyzing how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns
3. Sharing Your Personal Information
We share Personal Information with third parties to help us provide and improve our services. For example:
Stripe: Securely processes payments. We do not store full credit card details. Learn more: https://stripe.com/privacy
Google Analytics: Assists in analyzing website usage. Learn more: https://www.google.com/intl/en/policies/privacy
You can opt out here: https://tools.google.com/dlpage/gaoptout
We may also share personal information to comply with laws, respond to lawful requests, or protect our rights.
4. “Do Not Track”
We respect “Do Not Track” signals sent by your browser. However, certain essential website functions and analytics tools may still collect limited information necessary for order processing and security purposes.
5. Your Rights
You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the contact details provided below.
If you are a European resident, please note that we process your information to fulfill contracts (such as your orders) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
6. Data Retention
Unless you request deletion, we will retain order information for our records. Device information may be retained for data analytics and fraud prevention purposes.
7. Minors
This website is not intended for individuals under the age of 16.
8. Changes
We may update this Privacy Policy to reflect changes in our business, legal, or operational requirements.
9. Contact Us
If you have any questions, complaints, or privacy-related inquiries, please contact us:
Email: support@creatoart.com
